Call us on: 01234 217417

Privacy policy

Privacy


The following states the Bedford Saw & Tool Co. policy regarding the privacy rights of visitors to this website and our store. We respect your right to privacy and your desire for a secure online shopping experience and we will do our utmost to keep the information you provide to us secure.  This includes details that you give to us via our website, by telephone, in-store or any related services.

Our address is:
Bedford Saw & Tool Co
Ampthill Road
Bedford
MK42 9JP
VAT Registration: 197 0850 34

We can be reached by telephone at +44(0)1234 217417 and +44(0)1234 359808 or by email sales@bedfordsaw.co.uk

Information we collect and how it's used

As a retailer/service provider it is necessary for us to collect and process personal data to enable us to fulfill your requirements as a customer, visitor or user.  

When you purchase a product from Bedford Saw & Tool Co. or make an enquiry, we may ask you for the following information: title and full name, billing address, delivery address, phone number, e-mail address and payment card details. This information is used to process your order and, if necessary, to contact you to assist when we are processing an order. All information we collect is stored in a secure database.  Details of products purchased are kept for warranty and legal requirements for as long as legally required.

We process your personal data to fulfill your order or requirements.  We need to obtain your delivery address details and a contact telephone number and/or email address to pass on to couriers for delivery purposes or to suppliers if an order is to be sent direct from them or for the purposes of corrective action - eg. product recall, fault. 

In the event items are left in a basket and not processed, we may contact you using the details you provide to verify the order status.

We do not collect any sensitive data about you without your consent.

If purchasing an age restricted item we may ask for proof of age and identity to comply with law regulations.  This may be by way of a photo driving licence or passport.

Our store premises on Ampthill Road, Bedford, MK42 9JP are monitored by CCTV and visitors to these premises may have their image recorded.

We do not sell any of your personal data to any third party for any purpose.  We may need to share your personal data with trusted third parties in order to provide you with your requirements - eg. couriers, payment service providers or to the police or similar enforcement if required to do so by law. 

We may pass aggregate information on the usage of our website to third parties but this will not include any information that can be used to identify you.

We take all reasonable precautions to protect your personal data.  We cannot be responsible for loss or misuse of personal data which is intercepted or accessed by unauthorised persons and exclude all liability for this.  We endeavour to comply with EU and UK data protection laws to the extent they apply to our use of personal information.


About Children (Under 18)
For their protection, we ask that children do not submit information to us without the consent of a parent or guardian.

Secure Shopping
All payments are done using WorldPay or PayPal. You will be redirected during the checkout process to their secure SSL payment page.

Cookies

We may use cookies to automate certain functions of the website and to provide you with the information about your account.  Cookies are small pieces of information stored on your computer used to identify you, including your IP address, operating system and browser type for system administration.  Cookies allow us to track those areas of the site that you have visited, while at the same time matching your address and other information so you do not have to retype them every time you visit the website.  You can modify your browser to turn off the cookie feature.  However, if you do so you may not be able to use or access our website properly.

Links to other websites

Our website may contain links to other websites which may be of interest.  Once you have used these links to leave our site, we do not have any control over that other website and we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites.  Such sites are not governed by this privacy statement and you should refer to the privacy statement applicable to that particular website.



Need to make a change?
If you would like to change any of your transactional information in our database please feel free to contact us. You are entitled to receive a copy of your personal data and we can be contacted by using the contact details above.

 

We will retain your information for a reasonable period or as long as the law requires.  We will only disclose your personal data in the event that we sell any or all of our business or assets, if we are acquired by a third party or where we are required or permitted to by law.

We may amend this Privacy Policy from time to time by updating this page and you should check this page periodically for any changes.